Privacy Policy
At Opsyra Systems, we are committed to safeguarding the privacy and personal information of every individual and organization that interacts with our website, services, and digital platforms. This Privacy Policy outlines the types of information we collect, how that information is used, the measures we take to protect it, and the rights you have regarding your personal data. By accessing our website or engaging with our services, you acknowledge and agree to the practices described in this policy.
1. Information We Collect
Opsyra Systems may collect both personal and non-personal information through various interactions with our website and services.
Personal Information. When you voluntarily engage with us — through contact forms, scheduling tools, SMS opt-in flows, or direct communication — we may collect:
• Full name and job title
• Email address and phone number
• Company name and industry
• Service inquiry details and any information you choose to share
Automatically Collected Data. When you visit our website, we may automatically collect non-personal technical data including:
• IP address and browser type
• Device type and operating system
• Geographic location (city/region level)
• Pages visited, time on site, and referral sources
SMS Program Data. When you book a call through our website, we collect your mobile phone number for the sole purpose of sending you a booking confirmation and appointment reminder. We do not collect payment or sensitive personal data through SMS channels, and your phone number will not be used for any other purpose.
2. How We Use Your Information
We use the information collected for the following purposes:
• Responding to your inquiries and scheduling consultations
• Delivering and managing the services outlined in your client agreement
• Sending booking confirmation and appointment reminder texts to clients who schedule a call through our website
• Analyzing website performance and improving user experience
• Maintaining internal records and supporting business operations
• Complying with applicable laws and regulatory requirements
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.
3. SMS Opt-In & Messaging
Opsyra Systems uses SMS messaging solely to send booking confirmations and appointment reminders to clients who have scheduled a call through our website. Providing your mobile number during booking constitutes your consent to receive these transactional messages. Participation is voluntary and not required to use our services.
How to Opt In. You opt in by providing your mobile number when booking a call through our website. No additional sign-up is required.
Types of Messages. SMS messages are limited to the following purposes only:
• Booking confirmation texts sent immediately after a call is scheduled
• Appointment reminder texts sent prior to your scheduled call
Message Frequency. You will receive no more than two messages per booking: one confirmation and one reminder. We will not send unsolicited or promotional texts.
Message & Data Rates. Standard message and data rates may apply. These charges are determined by your mobile carrier and service plan. Opsyra Systems is not responsible for any carrier charges you incur.
How to Opt Out. You may opt out at any time by replying STOP to any SMS message from us. You will receive one final confirmation message and will then be removed from all SMS communications.
Need help? Contact us at [email protected] for SMS program assistance.
Important — No Sharing of SMS Opt-In Data: Your mobile phone number is collected solely to send you a booking confirmation and appointment reminder for calls scheduled through our website. This information will NEVER be sold, rented, shared, or disclosed to any third party or affiliate for any purpose. SMS data is not transferable under any circumstances.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather analytical data. Cookies are small data files stored on your device that help us recognize returning visitors, remember preferences, and understand user behavior.
What we track: Site navigation patterns, pages visited, session duration, and referral sources.
Third-party analytics: We may use tools such as Google Analytics, which collect data subject to their own privacy policies. We encourage you to review those policies directly.
Your controls: You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of certain features on our website.
We do not use cookies or tracking technologies to deliver targeted advertising on behalf of third parties.
5. Data Security Practices
Opsyra Systems implements appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our data security practices include:
• Encrypted data transmission using industry-standard protocols (TLS/SSL)
• Access controls limiting data access to authorized personnel only
• Regular review and assessment of our data handling systems and processes
• Use of reputable, security-vetted third-party service providers
While we apply commercially reasonable measures to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to minimizing risk and responding promptly to any potential incidents.
6. Sharing & Disclosure of Information
Opsyra Systems does not sell, rent, or trade your personal information to third parties. We may share limited information only in the following circumstances:
Service Providers. We may share data with trusted vendors who help us operate our business — such as CRM platforms, email marketing systems, analytics providers, and scheduling tools. These providers receive only the information necessary to perform their functions and are contractually required to maintain confidentiality and security.
Legal Obligations. We may disclose information if required by law, regulation, court order, or if we believe disclosure is necessary to protect the rights, property, or safety of Opsyra Systems, our clients, or others.
SMS Data — Strict No-Share Policy: Information collected through SMS opt-in — including your phone number and messaging consent — will never be shared with, sold to, or transferred to any third party or affiliate for marketing, advertising, or any other purpose. This applies without exception.
7. Your Rights & Choices
Depending on your location and applicable data protection laws, you have certain rights regarding your personal information. These include:
Access. You may request a copy of the personal data we hold about you.
Correction. You may request that we correct or update inaccurate or incomplete information.
Deletion. You may request that we delete your personal data, subject to any legal retention obligations.
Opt-Out of Marketing. You may withdraw consent for marketing communications at any time, including SMS messages (reply STOP), email newsletters (click Unsubscribe), or by contacting us directly.
Data Portability. Where applicable, you may request your data in a portable, machine-readable format.
Withdraw Consent. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at [email protected]. We will respond to all requests within 30 days. We may need to verify your identity before processing certain requests.
8. Third-Party Services & Links
Our website and services may integrate with or link to third-party platforms such as Google Analytics, scheduling tools, and email marketing systems. Each third-party service operates under its own privacy policy. Opsyra Systems is not responsible for the privacy practices or content of external websites or services, and we encourage you to review their policies independently.
9. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. When material updates are made, the revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
• Email: [email protected]
