Term's & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the website and services provided by Opsyra Systems (“Company,” “we,” “our,” or “us”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and clients who engage with our website, content, or services in any capacity.

You must be at least 18 years of age to use this website or any services provided by Opsyra Systems. By using our website or services, you represent and warrant that you are 18 years of age or older. If you are under 18, you are not permitted to use our website or services.

If you do not agree with any part of these Terms and Conditions, you should not use our website or services. Your continued use of the website constitutes acceptance of any updates or modifications to these terms, which may be made at our discretion without prior notice.

2. Description of Services

Opsyra Systems provides operations consulting, systems optimization, automation implementation, and data-driven process improvement services. The information presented on this website is for general informational and business purposes only and does not constitute a binding agreement unless explicitly stated in a separate written contract.

We reserve the right to modify, update, or discontinue any aspect of our services at any time without notice. All services are subject to availability and may require a formal agreement outlining the scope of work, deliverables, and pricing.

3. SMS Messaging Program

Opsyra Systems uses SMS messaging solely to send booking confirmations and appointment reminders to clients who have scheduled a call through our website. By providing your mobile number during the booking process, you consent to receive these transactional text messages from Opsyra Systems.

SMS messages are limited to the following purposes only:

       Booking confirmation texts sent immediately after a call is scheduled

       Appointment reminder texts sent prior to your scheduled call

We will not use your mobile number for marketing, promotional, or any other purpose. Your phone number and SMS consent are not shared with, sold to, or transferred to any third parties for any reason. You are not required to provide your phone number or opt in to SMS communications as a condition of using our services.

Message & Data Rates Disclosure: Standard message and data rates may apply to booking confirmation and reminder texts sent and received. These rates are determined by your mobile carrier and your individual service plan. Opsyra Systems is not responsible for any charges incurred through your mobile carrier in connection with these messages.

4. SMS Opt-Out Instructions

You may opt out of receiving SMS messages from Opsyra Systems at any time. To unsubscribe, reply STOP to any text message you receive from us. After sending STOP, you will receive a final confirmation message and will no longer receive SMS communications from Opsyra Systems.

You may also opt out by contacting us directly using the support information provided in Section 5 of these Terms. Please allow up to 10 business days to process your opt-out request through non-SMS channels.

If you have opted out and wish to re-subscribe, you may text START to our SMS number or contact our support team for assistance.

5. Support Contact Information

If you have questions, concerns, or need assistance related to our SMS program, services, or these Terms and Conditions, you may contact us using the following information:

       Email: [email protected]

       Phone: Available upon request through your client portal or engagement agreement

 

Our support team is available during standard business hours. We aim to respond to all inquiries within 2 business days.

6. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the site. You may not use the website to transmit harmful, unlawful, or disruptive content, including but not limited to viruses, malicious code, or unauthorized data collection.

Unauthorized use of this website may give rise to a claim for damages and/or be considered a criminal offense. We reserve the right to restrict or terminate access to the website for users who violate these terms.

7. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, branding, design elements, and digital materials, is the property of Opsyra Systems unless otherwise stated. This content is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or republish any content from this website without prior written consent from Opsyra Systems. Any unauthorized use of our intellectual property may result in legal action.

8. Client Engagements and Payments

All client services provided by Opsyra Systems are subject to a separate agreement or contract outlining the scope of work, deliverables, timelines, and payment terms. Payment for services must be made in accordance with the agreed-upon terms.

Failure to make timely payments may result in suspension or termination of services. All fees are non-refundable unless otherwise stated in writing. Opsyra Systems reserves the right to refuse service or terminate engagements at its discretion, particularly in cases of non-compliance or breach of agreement.

9. Limitation of Liability

Opsyra Systems makes every effort to provide accurate, reliable, and high-quality services; however, we do not guarantee specific outcomes or results. The use of our website and services is at your own risk.

To the fullest extent permitted by law, Opsyra Systems shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services. This includes, but is not limited to, loss of business, revenue, data, or opportunities.

10. Mobile Carrier Liability Disclaimer

Opsyra Systems’ SMS messaging program is provided as a convenience to our clients and is subject to the capabilities and limitations of your mobile carrier and device. Opsyra Systems is not responsible for any of the following:

       Delays or failures in the delivery of SMS messages caused by your mobile carrier or network conditions

       Message and data charges applied by your mobile carrier in connection with SMS communications

       Any loss, damage, or inconvenience resulting from interrupted, delayed, or undelivered SMS messages

       Compatibility issues between our SMS program and your mobile device or carrier plan

 

Mobile carriers are not liable for delayed or undelivered messages. Opsyra Systems does not guarantee the delivery of any SMS message and shall not be held responsible for any issues arising from the use of third-party telecommunications networks.

11. Disclaimer of Warranties

All information and services provided by Opsyra Systems are offered “as is” and “as available” without any warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components.

We make no representations or warranties regarding the accuracy, completeness, or reliability of any information provided on this website.

12. Confidentiality

Opsyra Systems respects the confidentiality of client information and will not disclose sensitive business data without consent, except as required by law. Clients are also expected to respect the confidentiality of any proprietary processes, systems, or methodologies shared during the course of an engagement.

13. Termination

We reserve the right to terminate or suspend access to our website or services at any time, without prior notice, for conduct that we believe violates these Terms and Conditions or is otherwise harmful to our business or users.

Upon termination, all provisions of these terms that should reasonably survive termination shall remain in effect, including but not limited to intellectual property rights, limitation of liability, and confidentiality.

14. Changes to Terms

Opsyra Systems reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

It is your responsibility to review these terms periodically to stay informed of any updates. Continued use of the website constitutes acceptance of any revised terms.